Lumenis Surgical
Privacy Statement
Privacy Statement

Lumenis® is committed to protecting your best interests and personal information. To earn your trust and confidence, we strictly adhere to the Privacy Policy, Principles and Statement outlined below. We know you are cautious about how information is used and shared, and we appreciate your trust that we will do so respectfully and sensibly. By visiting our website, you are accepting the practices described in this notice.

What Is Considered "Personal Information?"

"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Lumenis and maintained by Lumenis in an accessible form.  Examples of personal information include your name, your postal address and your telephone number.

If you have specific questions that are not answered by the material that we disclose here we will address your concerns by filling out the Contact Us online form.

This policy may be revised over time as new features are added to the website. Please check this site for information about revisions to our privacy policy.

What Do We Do with Information Collected?

Personal information is retained and disclosed as necessary to serve our customers and otherwise only in accordance with applicable law. Personal information about our customers or former customers is not used or disclosed to any third parties except:
  • As required in rendering the services that you have requested.
  • As required by subpoena or law (as to tax authorities or regulators).
  • As may be appropriate to protect against fraud or illegal activity, for the safety of customers, employees, or property, or is otherwise permitted by law.
  • If you elect to disclose, or specifically direct us to disclose for you, personal information to a third party (as in the case where you request a product or service from a third party after receiving information or a link from Lumenis).

Lumenis uses email and direct mail as a way of keeping you up-to-date about our product and service innovations and offers that may be of interest to our customers (e.g., new features, products or other information). These communications may also offer special incentives that we hope will prompt you to try something new at Lumenis. Nonetheless, Lumenis maintains a practice of permitting persons to be excluded from such communications, such as straightforward opt-out options.

All e-mail sent by Lumenis will contain clear and concise instructions (such as clicking on the link at the bottom of an e-mail) for how to opt-out of receiving future communications. Upon request, we provide site visitors with access to all information that we maintain about them. Visitors have the ability to correct their contact information or update their profiles by filling out our online Contact Us form, sending your updates via postal mail (see bottom of this page), or calling us at (408) 764-3000.

We will strive to keep personal information as accurate, complete, and up-to-date as is necessary for its intended purpose.

How Do We Collect This Information?

We obtain personal information about you in order to service your business and enhance our services. Such information is collected using Contact Us forms, Workshop, eSeminar, and Conference Registration forms, Newsletter and Update Registration forms, data from either a Lumenis cookie or a cookie from a Lumenis service provider, or other communications that you send or provide to us. These mechanisms allow you to ask specific questions of Lumenis or offer feedback, comments or suggestions about the product described therein. The information submitted enables Lumenis to respond to your inquiries, as appropriate, and obtain a measure of users' needs, interests and ideas for future website development and product interest. Lumenis limits the collection of personal information to that which is necessary for the purposes of providing the products and services you have requested and conducting our business efficiently.

Lumenis may also gather anonymous information, which may be used by Lumenis or shared with third parties. This information does not personally identify you but may be helpful for improving the services we offer. Generally this information is collected through "traffic data" and may entail the use of "cookies", "IP addresses", or other numeric codes used to identify a computer.

Do We Share Your Personal Information?

No. Lumenis is the sole owner of the information collected at our site. We do not sell or rent information to third parties or partners. The information collected at our site is used exclusively to determine the most appropriate information to send to those who request it.

Lumenis will protect your personal information by using appropriate security safeguards. We restrict access to information to persons who need to know the information to provide products or services to you.

Personal information can be accessed by a restricted number of Lumenis employees, by certain companies with which Lumenis may conduct joint programs, and by individuals and entities with whom Lumenis contracts to carry out business activities for Lumenis.  In addition, Lumenis’ practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for Lumenis.

Website Security

It is Lumenis’ practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed.  We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health.  Lumenis cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Lumenis web sites, you must weigh both the benefits and the risks.

Other Website Links

The Lumenis website may contain links to other sites. Lumenis is not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy statements of these linked sites as their policies may differ from ours. Lumenis uses Zoomedia, Webhire, 10K Wizard, Klunk & Millan and Ipost as web host service providers. Please consult the service provider's privacy statement for further information.

A Special Note About Children

Children are not eligible to use Lumenis.com, and we ask that minors (any person under the age of 18) not submit any personal information to us. If you are a minor, you should use this service in conjunction with a parent or guardian.

We do not knowingly allow minors to order our products, communicate with us, or use any of our online and services.  If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified herein, and we will work with you to address this issue.

Contacting Us

Lumenis
5302 Betsy Ross Drive
Santa Clara, CA 95054
USA
Tel: (408) 764-3000
Fax: (408) 764-3999
Fill out the Contact Us online form.

COPYRIGHTED LUMENIS INC. 2007. ALL RIGHTS RESERVED.

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